Return & Refund Policy

Thank you for shopping with Chitrankur.

We want you to be satisfied with your purchase.

1. Return Eligibility

Products may be returned within 7 days of delivery if:

• The item is damaged
• The wrong item was delivered
• Manufacturing defects

2. Non-Returnable Items

• Personalized/custom products
• Digital/downloadable items
• Used or customer-damaged products
• Hygiene-sensitive products

3. Return Process

• Contact support
• Provide order number
• Share product images if needed

4. Refunds

Approved refunds are processed within 5 business days.

Refunds go to original payment method.

5. Exchange Policy

• Size issues
• Defective products
• Incorrect delivery

6. Shipping Costs

Customers may bear shipping costs unless store fault.

7. Order Cancellation

Orders can only be canceled before shipment confirmation.

8. Contact Information

Store Name: Chitrankur

Email: [email protected]

Phone: 6295606665

Address: Bharsala para, Rampurhat, Birbhum

9. Platform Provider

This store is powered by Leidkart.